Corporate Accounts · Ottawa

Your team travels. You get one invoice.

Airport runs for visiting executives, cars for a board dinner, a chauffeur by the hour for a day of meetings: booked by your people, approved by your managers, invoiced on the cycle you choose.

One piece of luggage is one large piece or two small pieces. Hand luggage is not counted.
Your chauffeur arrives 15 minutes early, complimentary. Members sign in at checkout to bill the account.
How it works
1
Invoice per billing cycle
24/7
Reservations and dispatch
15 min
Early, complimentary
6
Guests in the Navigator L

How a Corporate Account Works

Set it up once. Book for years.

Your people book, your managers approve what needs approving, and finance receives one itemised invoice per cycle.

  1. 01

    We open the account

    Tell us the company, the billing contact and who may book. Each team member signs in with their own login on the concierge, under the company account, and sees their own upcoming and past Journeys.

  2. 02

    Your people book

    On the booking page or by phone, with the account attached: airport pickups with flight tracking, point-to-point Journeys, cars by the hour. Assistants book for executives and visitors by name, and the passenger receives the chauffeur's details.

  3. 03

    You approve, we invoice

    Journeys above the limit you set wait for a manager's approval; everything else books straight through. On your cycle, weekly, every two weeks or monthly, one invoice lists every Journey: date, addresses, chauffeur, fare, gratuity and HST, each on its own line.

What Is on the Account

Controls for you, none for your Guests to notice.

Spend controls

A per-Journey approval threshold, per-member budgets, and a choice of what happens when a budget is exceeded: a manager's approval, or the member paying the difference with a personal card.

Billing

Pay by card at booking, after the Journey, or on account. Account Journeys roll into one invoice per cycle, itemised per Journey with HST as its own line, so expense reports write themselves. How corporate accounts work.

Gratuity

A 15% gratuity for the chauffeur is added to every Journey and shown as its own line. Corporate accounts can arrange a different percentage with our office, and it rolls into the cycle invoice.

Records

Every Journey has a confirmation and a receipt by email. On the concierge, each member sees their own upcoming and past Journeys, and the account manager sees the team.

What Companies Book

The same car, every time.

A known vehicle and a licensed, insured chauffeur, with the discretion our corporate Guests book us for.

01

Visiting executives

Airport pickup with the flight tracked, the hotel, the office, the dinner and the flight home, all on one account. Airport transfers.

02

Board and client dinners

A car waiting outside when the evening ends, for your guests and for your own people.

03

Montréal and Toronto

Door to door, with the drive as working time. Ottawa to Montréal and Ottawa to Toronto.

04

Days by the hour

A chauffeur on standby for a day of meetings across the city or a site visit in Kanata. Hourly chauffeur.

05

Teams of six

The Lincoln Navigator L carries six in captain's chairs with the luggage behind, so a team travels together.

06

Discretion

No Guest is named and no visit is discussed. Privacy is the foundation the service is built on.

From the Blog

Six on one booking

Why the Lincoln Navigator L joined the fleet, and what it changes for a team travelling together. More notes on travelling in and to Ottawa on the blog.

Corporate Accounts

Questions finance asks us.

How do we open a corporate account?

Send us the company name, the billing contact and the people who may book, by the form on this page, by email or by phone. We set the account up and send each member their sign-in for the concierge, and your team can book from then on.

How does manager approval work?

A Journey at or above the threshold you set waits for a manager's approval, requested by email; everything below it books straight through. If no manager answers within the window you set, the booking is released rather than left hanging.

How are we billed?

On the cycle you choose, weekly, every two weeks or monthly, with two weeks as the default. One invoice lists every Journey on its own line: date, pickup and drop-off addresses, chauffeur, fare, gratuity and HST, with HST broken out for your accounting. Accounts can also pay by card at booking or after each Journey. Details: corporate accounts.

Can an assistant book for an executive or a visitor?

Yes. Enter the passenger's name and phone number when booking, with the flight number for an airport pickup. The passenger receives the chauffeur's details and the Journey bills to the account.

Is gratuity included?

A 15% gratuity for the chauffeur is added to every Journey, calculated on the fare after any credits and before HST, and shown as its own line. Corporate accounts can arrange a different percentage with our office, and it rolls into the cycle invoice. Details: gratuity and tax.

Do you serve other cities?

Yes. Ottawa and Gatineau every day, Montréal, Toronto and Kingston door to door, and airport pickups at YOW, YUL, YYZ and YTZ with the flight tracked.

Can members also book personal Journeys?

Yes. A member chooses at checkout whether a Journey goes to the company account or to a personal card, so a weekend booking never lands on the company invoice.

What is the cancellation policy?

Full refund more than 24 hours before pickup. 50% refund between 24 hours and 1 hour before pickup. Within 1 hour of pickup the reservation is forfeit, unless an extraordinary circumstance is approved by our team. Full policy: /policies.

Open an Account

One account for the whole team.

Tell us the company, the billing contact and roughly how your people travel. We set the account up, send each member their sign-in, and answer any question about approvals or invoicing first.

Reservations, 24/7
1-855-554-1119
Email
contact@crownandcoach.com
WhatsApp
Message us on WhatsApp
Members sign in
concierge.crownandcoach.com

Also from Crown & Coach

Every Journey has a page.

Ready?

One account. One invoice.

Book a Journey at the top of the page, ask us to open an account, or call. Reservations are taken around the clock.

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